Licensed FM Company · DIFC, Dubai

Elevating Facilities to Their OptimumTotal Facilities Management in Dubai

Integrated hard and soft facilities management — from MEP and HVAC engineering to cleaning, sanitization, and energy management. One partner for the entire lifecycle of your property.

Licensed & Insured
Rapid Response
Integrated Hard & Soft FM
Transparent Pricing
Modern commercial and residential towers in Dubai at sunrise with landscaped walkways and rooftop plant visible
Every system, one contract MEP, HVAC, cleaning and energy — managed by one accountable team.

Serving properties across Dubai & the UAE

Residential Communities Commercial Towers Villas & Apartments Retail & Malls Hospitality Industrial

One Partner, Every System

Every system in your building, under one contract

Most properties run on a patchwork of separate contractors — one for AC, another for plumbing, a third for cleaning. When something goes wrong at the boundary between them, nobody owns it.

  • HVAC, chillers and ventilation
  • Electrical distribution and lighting
  • Plumbing, pumps and water systems
  • Building management and automation
See all services
Isometric cutaway diagram of a multi-storey building showing HVAC ductwork, air handling units, electrical distribution and plumbing systems across three floors

What We Do

Comprehensive Facilities Solutions

A complete service portfolio spanning technical hard services, day-to-day soft services, and specialized engineering — delivered by in-house teams.

Mechanical, HVAC & Chiller Systems

Complete mechanical and air-conditioning support, from routine servicing to chiller plant maintenance.

  • Central & split AC servicing
  • Chiller system maintenance
  • Ventilation & air balancing
  • Preventive maintenance schedules

Electrical Systems

Installation, inspection and maintenance of electrical infrastructure across all property types.

  • Distribution boards & panels
  • Lighting systems & controls
  • Load testing & inspection
  • Fault diagnosis & repair

Plumbing Systems

Full plumbing maintenance covering supply, drainage, and water systems throughout the building.

  • Supply & drainage maintenance
  • Leak detection & repair
  • Pump & booster servicing
  • Sanitary fixture works

Civil & Structural Systems

Building fabric maintenance that keeps structures safe, compliant and presentable.

  • Structural inspections
  • Masonry & concrete repair
  • Waterproofing works
  • Painting & finishes

Building Management & Automation

BMS configuration, monitoring and optimization for efficient, centrally-controlled buildings.

  • BMS operation & monitoring
  • Automation system tuning
  • Alarm & fault management
  • Performance reporting

Mobile Team Solutions

Scheduled mobile technicians covering multiple sites without the cost of permanent on-site staffing.

  • Multi-site route coverage
  • Scheduled visit programmes
  • Multi-skilled technicians
  • Digital job reporting

Cleaning & Housekeeping

Daily, periodic and deep cleaning programmes tailored to the property and its footfall.

  • Daily housekeeping
  • Deep & periodic cleaning
  • Common area maintenance
  • Washroom hygiene

Front of House & Concierge

Professional reception and concierge teams representing your property to every visitor.

  • Reception staffing
  • Concierge services
  • Visitor management
  • Access coordination

Help Desk Services

A single coordinated point of contact for logging, tracking and closing out all facility requests.

  • Centralised request logging
  • Work order tracking
  • SLA monitoring
  • Response reporting

Lifeguard Services

Certified lifeguards for residential and hospitality pool facilities, with safety compliance built in.

  • Certified pool lifeguards
  • Safety compliance checks
  • Incident reporting
  • Scheduled shift cover

High-Level Façade Cleaning

Specialist external cleaning at height, carried out under strict safety and access protocols.

  • Rope access cleaning
  • Glass & cladding washing
  • Safety-compliant methods
  • Scheduled programmes

A/C Duct Cleaning

Thorough duct interior cleaning and sanitization using professional duct sweeper vacuum systems.

  • Duct sweeper vacuum system
  • Interior duct encapsulation
  • Diffuser & grill sanitization
  • Poly filter protection

Water Tank Cleaning

Drain, scrub, disinfect and refill programmes that keep stored water safe and compliant.

  • Full drain & scrub
  • Disinfection treatment
  • Sediment removal
  • Compliance documentation

Pest Control

Preventive and reactive pest management using safe, approved treatment methods.

  • Preventive treatment plans
  • Reactive call-outs
  • Approved safe chemicals
  • Ongoing monitoring

Waste Management

Structured waste collection, segregation and disposal aligned with municipal requirements.

  • Collection scheduling
  • Waste segregation
  • Recycling programmes
  • Compliant disposal

MEP Contracting

Mechanical, electrical and plumbing contracting for new installations and system upgrades.

  • MEP installation works
  • System design support
  • Testing & commissioning
  • Handover documentation

ELV Systems

Extra-low-voltage systems covering security, safety and communication infrastructure.

  • CCTV & surveillance
  • Access control systems
  • Fire alarm systems
  • Public address & intercom

Specialized Systems

Engineering support for systems requiring dedicated technical expertise and certification.

  • Pump & motor systems
  • Generator maintenance
  • Specialist equipment care
  • Compliance testing

Fit-Out Services

Interior fit-out delivery for commercial and residential spaces, managed end to end.

  • Interior fit-out works
  • Partitioning & ceilings
  • Flooring & finishes
  • Project coordination

ICT Solutions

Structured cabling and network infrastructure that keeps buildings connected and operational.

  • Structured cabling
  • Network infrastructure
  • Server room support
  • Connectivity maintenance

Energy Management

Consumption monitoring and efficiency measures that reduce operating costs and environmental impact.

  • Energy consumption audits
  • Efficiency improvements
  • Systems optimization
  • Usage reporting

Refurbishment & Retrofit

Upgrading ageing systems and spaces to current performance and compliance standards.

  • System retrofit works
  • Space refurbishment
  • Efficiency upgrades
  • Phased delivery planning

Asset Replacement

Planned lifecycle replacement of building assets, budgeted and scheduled in advance.

  • Asset condition surveys
  • Lifecycle planning
  • Replacement scheduling
  • Budget forecasting

Emergency Recovery Team

Rapid-response teams for urgent breakdowns and incidents that can't wait for a scheduled visit.

  • Urgent breakdown response
  • Incident containment
  • Temporary make-safe works
  • Follow-up remediation

In the Field

Technical Depth, Everyday Reliability

From rooftop chiller plant to front-of-house presentation — the full range of what keeps a property running.

Rooftop air conditioning chiller units on a commercial building with the Dubai skyline at sunset in the background
HVAC & chiller plantCentral systems, serviced on schedule
Two technicians in grey uniforms and hard hats reviewing system schematics on a tablet inside a building plant room
Planned maintenanceDocumented on every visit
A bright modern office building lobby in Dubai with polished stone floors, floor-to-ceiling glass and landscaped planting
Soft servicesThe part everyone sees

Sectors We Serve

Facilities Management Across Every Property Type

Our service model adapts to the operating rhythm of each sector — from high-footfall retail to quiet residential communities.

Modern apartment building with illuminated balconies at dusk

Residential

Villas, apartments & communities

Glass-clad commercial office tower viewed from street level

Commercial

Offices & corporate towers

Multi-level shopping mall interior with escalators and storefronts

Retail & Malls

High-footfall shopping environments

Grand hotel lobby with warm lighting and lounge seating

Hospitality

Hotels, lounges & venues

Warehouse aisle with high racking and stacked pallets

Industrial

Warehouses & logistics facilities

University campus buildings with landscaped grounds

Education

Schools, colleges & campuses

Clean, brightly lit healthcare facility corridor with waiting seating

Healthcare

Clinics & medical facilities

Open plan workplace with staff working at shared desks

Workplaces

Fit-outs & managed workspaces

How It Works

Simple. Transparent. Reliable.

From first contact to project completion, our process is structured to remove guesswork and keep you informed.

01

Submit Your Request

Send us your property details and requirements through the quote form, phone, or email.

02

Assessment & Quote

We assess the scope of work and prepare a transparent, itemized quotation with no hidden costs.

03

Professional Execution

Trained technicians arrive on schedule and execute the work to defined quality and safety standards.

04

Quality Handover

A documented quality check and walk-through, backed by post-service support.

Why Choose Us

The Optima Prime Advantage

Technical capability combined with service accountability — facilities management property owners can rely on.

Licensed & Certified

Operating under Dubai's facilities management regulations, giving confidence in every engagement.

Rapid Response

Dedicated emergency recovery teams for incidents that can't wait for a scheduled visit.

Transparent Pricing

Every quotation is detailed and itemized. No hidden fees, no surprise charges.

Single Point of Accountability

Hard and soft services under one contract — no coordinating between multiple contractors.

Dedicated Support

A coordinated help desk from first inquiry through to post-service follow-up.

Sustainable Practices

Energy management and safe cleaning methods that reduce cost and environmental impact.

Our Service Commitment

What to Expect When You Work With Us

We're building our track record in Dubai one property at a time. Here's what every client can count on from day one.

Responsive Communication

Every inquiry gets a prompt reply, a clear itemized quote, and a technician who arrives on schedule.

Careful, Clean Work

Work areas protected and respected, and systems left running better than we found them.

Accountable Follow-Through

A written summary after every visit, and a team that stands behind the work if anything needs revisiting.

Ready to Elevate Your Facility Standards?

Submit a quote request and our team will prepare a detailed, no-obligation quotation tailored to your property.

Frequently Asked Questions

Everything You Need to Know

We serve all of Dubai, including Dubai Marina, Downtown, Jumeirah, Dubai Hills, Business Bay, and surrounding areas across the emirate.
Yes. We provide integrated facilities management covering technical hard services (MEP, HVAC, electrical, plumbing, BMS) alongside soft services (cleaning, concierge, pest control, waste management), all under a single contract.
Most requests are assessed and quoted within 24 hours. Our emergency recovery team handles urgent breakdowns that require immediate attention.
Yes — we offer annual maintenance contracts with planned preventive maintenance schedules tailored to your property's systems and usage patterns.
Yes. Our mobile team solutions are designed for multi-site coverage, with scheduled route visits and centralised help desk coordination across your portfolio.
Yes. Optima Prime operates as a licensed facilities management company, and our technicians are trained and certified on the systems they service.
Every job receives a transparent, itemized quotation based on property size, system type, service frequency, and scope of work — with no hidden fees.

Submit a Quote Request

Request Your Free Quotation

Tell us about your property and the services you need. We'll prepare a detailed, no-obligation quotation and get back to you.

We typically respond with a detailed quotation within 24 hours.

AddressAl-Saqr Business Tower, Sheikh Zayed Road, Trade Centre Second, DIFC, Dubai, UAE
Working HoursMon – Sat: 8:00 AM – 8:00 PM